Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful
Live chat is one of the most flexible tools you can use on your website that helps you to support customers and allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads. Finally, it also can be an invaluable source of knowledge about the state of your business, showing you the way you should take it.
It works as an instant messenger where your customers can communicate with you in real time. A live chat support has the ability to promptly and conveniently answer customer enquiries that fasters good support to your customer thereby increasing the customer base and bumping up the website conversion rates.